1. What types of information does SignLettersOnTheWeb.com collect and how does it collect it?
The majority of great products and services on our site are offered without collecting any personally identifiable information from you. You can surf the site and view much of our terrific content anonymously.
Information you provide
There are a few activities on our sites where the collection of personally identifiable information is necessary. Those activities include things like making a purchase, or contacting us. When personally identifiable information is collected, you will know because you will have to fill out a form. For most activities, we collect your name, e-mail address, address and telephone number(s).
When you make a purchase, we also collect your street and billing addresses, your phone number, and credit card information.
Information collected from you with technology
SignLettersOnTheWeb.com collects some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our site your IP address is collected so that we know where to send information you are requesting. An IP address is often associated with the place from which you enter the Internet like your ISP, your company or your university. This information is not personally identifiable. We use information collected through technology to make our site more interesting and useful to you. We normally don't combine this type of information with personally identifiable information. However, we will combine this information with personally identifiable information to identify a user in order to enforce compliance with our house rules or terms of service or to protect our service, site, guests or others.
2. What are Cookies and how doesSignLettersOnTheWeb.com use them?
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so you should look at your browser help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many of our site's features that make the site more efficient and some of our services will not function properly.
3. How does SignLettersOnTheWeb.com use the personally identifiable information that has been collected?
SignLettersOnTheWeb.com uses personally identifiable information in a limited number of ways. We use the information to complete transactions. For instance if you purchase a product or service, we use your information to process your order or if you contact us for help we will use the information to contact you. Information we collect is also used to send you e-mail updates about our site, certain promotions, special events and products.
4. Does SignLettersOnTheWeb.com share information with companies or other organizations?
We do not sell or transfer information about our guests to other companies or organizations. However, if there is a value for our guests we will share your information or send you messages on behalf of another company as described below. We may also share information for security reasons.
Companies that provide services for SignLettersOnTheWeb.com
Sometimes we will hire another company to provide a service - like a shipping company that delivers a package. In those instances, we need to share your information with them. They are only allowed to use the information to deliver the product or service.
Companies offering promotions, products or services
On occasion, we offer promotions - like sweepstakes or contests -- in conjunction with another sponsor. We will share your information with the sponsors if they need it to send you a product. We may share your information with those sponsors so that they can send you other special promotions they offer but only if you give us your permission to do so and we will only share it with that specific sponsor.
Courts or organizations that help protect the privacy of our guests
We will give out personal information to comply with any legal actions like a court order; to enforce our Terms of Service and site rules; or to protect the safety and security of our guests and our site.
5. What choices do I have about SignLettersOnTheWeb.com collecting, using and sharing my information?
It is possible for you to use portions of our site without giving us any personally identifiable information. When you do register with us, or give us personally identifiable information, you will have an opportunity - at the time we collect your information - to limit e-mail communications from SignLettersOnTheWeb.com and from our third party partners. You can request at any time that we not send future e-mail to you either by unsubscribing from the communication, or by contacting us at firstname.lastname@example.org. Also, as mentioned above, there are ways to limit the information collected through technology - though some of our features won't work if you decide to do this.
6. What type of security does SignLettersOnTheWeb.com provide?
The importance of security for all personally identifiable information associated with our guests is of utmost concern to us. SignLettersOnTheWeb.com takes steps to protect all visitors' information. When you provide credit card information, we use secure socket layer (SSL) encryption to protect it. Any credit card information used for an order is always encrypted when it is transmitted and used. There are also some things that you can do to help protect the security of your information as well. For instance, we never give out your password - as this is what is used to access all of your account information. Also, remember to sign out of your account and close your browser window when you finish surfing the Web so that other people using the same computer won't have access to your information.
7. How can I access my account information?
To review the personally identifiable information that you gave us during registration go to the SignLettersOnTheWeb.com homepage, login with your username and password and click on "My Account" on the top of the page. The information you gave us during registration will be displayed and you can update it online. We protect this information so a login is always required to access your account information. You can also contact us via email by clicking on the "Help" link in the top right corner on any page or send an email directly to mail@SignLettersOnTheWeb.com. Please include information in the email that will help us identify your account so we can assist you with your inquiry or request.
If you need further assistance, please send an email with your questions or comments to mail@SignLettersOnTheWeb.com.